At Phoenix Health and Well-Being, we strive to make mental health services accessible and affordable. Our therapists are in-network with Aetna, United Healthcare, and, in many cases, Blue Cross Blue Shield. Please note that while the majority of our providers accept Blue Cross Blue Shield, some may not. We encourage you to check with us to confirm your therapist’s specific insurance coverage. We currently have one therapist and one psychiatric provider who are in-network with Cigna. Availability may vary, so we recommend reaching out to our team to confirm current openings and coverage.

We understand that navigating insurance can be overwhelming, and our team is here to help. If you have a different insurance provider, we may be able to bill out-of-network. If your plan offers out-of-network benefits, we will work with you to help ensure you can still access the care you need.

Our goal is to support your mental health journey by providing flexible payment options, so please don't hesitate to reach out if you have any questions about coverage or payment options.

We will confirm your coverage and co-payment amount by contacting your insurance company 24 hours prior to your first appointment. Please note that insurance policies and coverage can vary, so it's important to check with your specific insurance provider and our practice to ensure coverage for therapy services.

After your appointment, we take care of submitting claims directly to your insurance company on your behalf, so you don't have to worry about it.

The fee for each therapy session varies based on the provider, ranging from $100 to $160.

Yes, we offer sliding scale for current clients who have a qualifying need. Our sliding scale spots are limited and are typically full.

At our practice, we understand the importance of knowing the expected cost of services before your first appointment. We make every effort to notify you in advance of your expected cost of services. To facilitate this process, we kindly ask that you complete all necessary paperwork in a timely manner to allow us to verify your benefits with your insurance provider.

Certainly, we do welcome payment through HSA and FSA.

You will need to renew your insurance information with our practice anytime there are changes to your policy or if you stop or change policies. It is important to keep us informed of any changes to your insurance coverage so that we can properly bill your insurance and avoid any potential issues with payment. If you have any questions or concerns about your insurance coverage or how to update your information with us, please don't hesitate to reach out to our team for assistance. We are here to help ensure a smooth and seamless process for all of our clients.

According to federal and state laws, your insurance company may have access to your therapy session information if they require it for payment purposes or to assess the medical necessity of the services being provided. However, we prioritize your privacy and confidentiality and will only share the minimum amount of information necessary for billing purposes. We are committed to complying with all applicable laws and regulations related to the confidentiality of your health information. If you have any concerns about insurance companies accessing your therapy information, please discuss them with your therapist.